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Careers at Squid Support

We're a small team building AI that genuinely solves e-commerce support. If that excites you, we'd love to hear from you.

1 open position

AI-Driven Software Engineer

Engineering · Posted 3 March 2026

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Full-timeHybrid📍 Amsterdam, The Netherlands💶 €3,000 – €5,000 / month

We're looking for a software engineer who is obsessed with AI to help us push the boundaries of autonomous customer support. You'll work directly on the core reasoning engine that powers Squid Support — designing agents, building toolchains, and shipping features that handle tens of thousands of real customer conversations every day.

What you'll do

  • Design, build, and iterate on LLM-powered agents and workflows (function calling, RAG, multi-step reasoning).
  • Integrate third-party e-commerce platforms (Shopify, WooCommerce, etc.) via APIs and webhooks.
  • Own the full lifecycle of features — from architecture to production monitoring.
  • Collaborate with the product team to translate merchant pain points into elegant AI solutions.
  • Write clean, well-tested TypeScript/Python code and hold the bar for engineering quality.

What we're looking for

  • 3+ years of software engineering experience in production environments.
  • Hands-on experience building with LLMs (OpenAI, Anthropic, or similar) — agents, tool use, prompt engineering.
  • Strong fundamentals in TypeScript or Python (we use both).
  • Comfortable with cloud infrastructure (AWS / GCP / Vercel) and CI/CD pipelines.
  • Fluent in English; Dutch is a plus but not required.

Nice to have

  • Experience with e-commerce platforms or helpdesk tooling.
  • Background in NLP, information retrieval, or ML.
  • Familiarity with Next.js or similar full-stack frameworks.
Apply for this role →

Send your CV and a short note to hiring@squidsupport.ai